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The Directorate General of Civil Aviation (DGCA) has ordered a probe into how a Singapore-bound flight took off hours ahead of schedule, leaving behind 35 passengers at the Amritsar airport.
The probe was initiated by the aviation regulatory authority after a Scoot Airline flight which was originally scheduled to depart at 7.55 pm on Wednesday from the Amritsar Airport took off at 3 pm, hours ahead of its departure time.
This triggered chaos at the airport, with angry passengers who were left behind staging a protest. They filed a complaint with the airport’s relevant authorities.
After airport authorities contacted the airline officials they were informed that the passengers were informed about the change in flight time via e-mail.
