Air India Express Faces Disruption as Cabin Crew Report Sick, Flights Reduced

This disruption has caused the cancellation of over 90 flights, impacting operations across the airline's network. Singh emphasized that this behavior does not reflect the dedication of the airline's cabin crew, who continue to serve with commitment.

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Air India Express CEO Aloke Singh made a significant announcement on Wednesday, revealing that the airline would be reducing flights in the coming days due to a notable number of cabin crew reporting sick just before their scheduled duties.

This disruption has caused the cancellation of over 90 flights, impacting operations across the airline’s network. Singh emphasized that this behavior does not reflect the dedication of the airline’s cabin crew, who continue to serve with commitment.

“Since last evening, over a 100 of our cabin crew colleagues have reported sick prior to their rostered flight duty, at the last minute, severely disrupting our operations. Because this action was mostly by colleagues assigned L1 role, the impact was disproportionate, disrupting 90+ flights even though other colleagues reported for duty,” stated the CEO in a released statement.

“The disruptions have cascaded across the network, forcing us to curtail the schedules over the next few days. We had to do this to cope with the non-availability of crew and to recover schedules. This act is certainly not representative of the 2,000-odd cabin crew colleagues in the company who continue to respond to the call of duty and serve our guests with dedication and pride. I am thankful to all who are standing by the airline in this hour of crisis,” he further added.

The sudden and widespread sick reports from cabin crew members have thrown Air India Express into a state of operational turmoil. The airline’s efforts to mitigate the situation involve adjusting flight schedules and managing crew availability to minimize disruptions for passengers.

As Air India Express navigates through this challenging period, the support and understanding of passengers are crucial. The airline assures its commitment to resolving the issue swiftly and ensuring the continuity of its services with minimal inconvenience to travelers.

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